On-Line Surveys: Survey Results

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How Do You Rate Your Boss?

Here is What Our Respondents Had to Say

We asked asked website visitors to tell us about their supervisor or manager. The results of that survey are in!

Between September 3rd and September 17th (2001), 86 people completed our on-line survey (42 men and 44 women). The information they've provided suggests that supervisors and managers are doing some things better than others.

But before looking at the results, it should be noted that the on-line survey is not based on a representative sample of Canadians, and hence, does not necessarily provide an accurate reflection of what's happening across Canadian workplaces. Instead, it provides a snap-shot of what some website visitors think about their jobs.

The people who completed our survey gave supervisors and managers the highest marks on the issue of work - life balance: 

  • 71 percent of respondents either agreed or strongly agreed that their supervisor or manager is supportive when individuals need time off for personal or family reasons.

Most respondents believe that their boss treats them with respect:

  • 65 percent of respondents either agreed or strongly agreed that their supervisor or manager treats them with respect.

Source: www.jobquality.ca on-line survey: “how do you rate your boss?” (2001)(n= 86).

 

However, respondents provided less favorable ratings on recognition, decision-making and communication.

  • Just over half of respondents (54 percent) agreed or strongly agreed that they receive recognition when they do their job well;

  • 40 percent agreed or strongly agreed that their manager or supervisor asks for input before making decisions that affect their work;

  • and most striking, only 37 percent agreed or strongly agreed that their supervisor or manager makes it clear what is expected of them (that is, is good at communicating goals, objectives, how to proceed).

Recognition, employee-input, and clear guidelines are important ingredients for effective communication. The message we get from our on-line respondents is that this is where supervisors and managers need to improve most.

This message is consistent with previous research done by CPRN. When asked what they'd like to change most in their employment relationship, many individuals in our What's a Good Job? study cited 'better communication'.

 

Results of the CPRN On-line Survey: How Employee’s Assess their Supervisor or Manager

My supervisor /
manager…

Strongly disagree

Disagree

Neither agree nor disagree

Agree

Strongly agree

Total

 
percentage

gives me recognition when I do my job well.

9%

17%

20%

40%

14%

100%

makes it clear what is expected of me

5%

26%

33%

31%

6%

100%

is supportive when I need to take time off for personal or family reasons

5%

5%

20%

40%

31%

100%

treats me with respect

8%

13%

14%

42%

23%

100%

asks for input before making decisions that affect my work

9%

20%

315

28%

12%

100%

Source: www.jobquality.ca on-line survey: “how do you rate your boss?” (2001)(n= 86).

 

We would like to thank those visitors who took the time to complete this survey.

 

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