Job Quality Indicators

The website currently includes over 50 job quality indicators grouped into 16 theme areas.

  • The data for these indicators have been drawn from a variety of sources (see below for more information).

Indicator Theme Areas

Communication and Influence | Computers at Work | Rewards | Security | Job Design | Work Environment | Schedules | Relationships | Job Demands | Pay & Benefits | Training & Skills | Work-Life Balance | Union Indicators |

Special Indicators
International Comparisons of Job Quality | Gender and Job Quality | Work-life Balance by Region in Canada

All Indicators


Communications and Influence

  • Employee participation
  • Employee participation as a workplace strategy
  • Information sharing
  • Receiving feedback on your work

Computers at Work

  • Impact of technology on jobs
  • Computer use in the Canadian workplace
  • Effects of PCs on job quality


  • What workers want in a job
  • Job satisfaction


  • Temporary employment
  • Job security

Job Design

  • Job rotation
  • Work teams

Work Environment

  • Workplace health
  • Dilbert and the firefighter
  • Fear of job loss
  • Fear of occupational injury
  • Stress and hours of work
  • Stress and workplace relationships


  • Shift work
  • Compressed workweek
  • Flexible hours
  • Work hour preferences


  • Worker's relations with their supervisor
  • Trust

Job Demands

  • Workload
  • Long hours of work
  • Unpaid overtime

Work-Life Balance

  • Overall work-life balance
  • How work-life conflict affects organizations
  • Work pressures affect families
  • How work-life balance impacts individuals
  • Solutions to work-life imbalance

Pay and Benefits

  • Profit sharing
  • Merit
  • Satisfaction with pay
  • Working for low wages

Training and Skills

  • Skill use
  • Opportunities for skills development
  • Workplace training
  • Do workers get the training they need?

Union Indicators

  • Union membership
  • Unpaid overtime
  • Wages and benefits
  • Other kinds of collective organization

Special Indicators

International Comparisons of Job Quality

  • Health and well-being
  • Skills development
  • Career and employment security
  • Reconciliation of working and non-working life
  • Satisfaction with working conditions

Gender and Job Quality

  • Highly valued job features
  • Job value scales
  • Job quality deficits
  • Technology and job quality

Work-life Balance by Region in Canada

  • The work environment
  • Work-life conflict
  • Family outcomes
  • Organizational outcomes (forthcoming)
  • Employee well-being (forthcoming)

Data Sources

The data for these indicators have been drawn from a variety of sources, including:

  • The Changing Employment Relationships Survey by Canadian Policy Research Networks and EKOS Research Associates.
  • Rethinking Work by EKOS Research Associates & The Graham Lowe Group.
  • Statistics Canada surveys (e.g. Labour Force Survey and Workplace and Employee Survey).
  • Other secondary data sources.
  • Specific information on data sources are noted on each indicator page under “Sources and Technical Information."